1. Which of the following describes e-commerce?
A. Doing business electronically
B. Doing business
C. Sale of goods
D. All of the above
Answer: A. Doing business electronically
2. Which of the following is part of the four main types for e-commerce?
A. B2B
B. B2C
C. C2B
D. All of the above
Answer: D. All of the above
3. Which type of e-commerce focuses on consumers dealing with each other?
A. B2B
B. B2C
C. C2B
D. C2C
Answer: D. C2C
4. Which segment do eBay, Amazon.com belong?
A. B2Bs
B. B2Cs
C. C2Bs
D. C2Cs
Answer: B. B2Cs
5. Which segment is eBay an example?
A. B2B
B. C2B
C. C2C
D. None of the above
Answer: D. None of the above
6. In which website Global Easy Buy is facilitated?
A. ebay.com
B. amazon.com
C. yepme.com
D. None of these
Answer: A. ebay.com
7. Which type deals with auction?
A. B2B
B. B2C
C. C2B
D. C2C
Answer: D. C2C
8. The best products to sell in B2C e-commerce are:
A. Small products
B. Digital products
C. Specialty products
D. Fresh products
Answer: B. Digital products
9. Which products are people most likely to be comfortable buying on the Internet?
A. Books
B. PCs
C. CDs
D. All of the above
Answer: D. All of the above
10. Which products are people most likely to be more uncomfortable buying on the Internet?
A. Books
B. Furniture
C. Movies
D. All of the above
Answer: B. Furniture
11. Digital products are best suited for B2C e-commerce because they:
A. Are commodity like products
B. Can be mass-customized and personalized
C. Can be delivered at the time of purchase
D. All of the above
Answer: D. All of the above
12. The solution for all business needs is
A. EDI
B. ERP
C. SCM
D. None of the above
Answer: B. ERP
13. Which form of e-commerce currently accounts for about 97% of all e-commerce revenues?
A. B2B
B. B2C
C. C2B
D. C2C
Answer: A. B2B
14. Most individuals are familiar with which form of e-commerce?
A. B2B
B. B2C
C. C2B
D. C2C
Answer: B. B2C
15. What are plastic cards the size of a credit card that contains an embedded chip on which digital information can be stored?
A. Customer relationship management systems cards
B. E-government identity cards
C. FEDI cards
D. Smart cards
Answer: D. Smart cards
16. What is the process in which a buyer posts its interest in buying a certain quantity of items, and sellers compete for the business by submitting successively lower bids until there is only one seller left?
A. B2B marketplace
B. Intranet
C. Reverse auction
D. Internet
Answer: C. Reverse auction
17. What is another name for?
A. Direct materials
B. Indirect materials
C. EDI
D. None of the above
Answer: B. Indirect materials
18. What are ballpoint pens purchased by a clothing company?
A. Direct materials
B. Indirect materials
C. EDI
D. None of the above
Answer: B. Indirect materials
19. What are materials that are necessary for running a modern corporation, but do not relate to the company’s primary business activities?
A. Direct materials
B. Indirect materials
C. EDI
D. None of the above
Answer: B. Indirect materials
20. What are materials used in production in a manufacturing company or are placed on the shelf for sale in a retail environment?
A. Direct materials
B. Indirect materials
C. EDI
D. None of the above
Answer: A. Direct materials
21. What is the percentage of customers who visit a Web site and actually buy something called?
A. Affiliate programs
B. Click-through
C. Spam
D. Conversion rate
Answer: D. Conversion rate
22. Which term represents a count of the number of people who visit one site, click on an ad, and are taken to the site of the advertiser?
A. Affiliate programs
B. Click-through
C. Spam
D. All of the above
Answer: B. Click-through
23. Which is not a function of E-commerce
A. Marketing
B. Advertising
C. Warehousing
D. None of the above
Answer: C. Warehousing
24. Which is a function of E-commerce
A. Marketing
B. Advertising
C. Warehousing
D. All of the above
Answer: D. All of the above
25. All of the following are techniques B2C e-commerce companies use to attract customers, except:
A. Registering with search engines
B. Viral marketing
C. Online ads
D. Virtual marketing
Answer: D. Virtual marketing
26. Which of the following are advantages normally associated with B2B e-commerce?
A. Shorter cycle times
B. Reduction in costs
C. Reaches wider audiences
D. All of the above
Answer: D. All of the above
27. If the threat of substitute products or services is low it is a(n):
A. Disadvantage to the supplier
B. Advantage to the buyer
C. Advantage to the supplier
D. None of the above
Answer: C. Advantage to the supplier
28. The threat of new entrants is high when it is:
A. Hard for customers to enter the market
B. Hard for competitors to enter the market
C. Easy for competitors to enter the market
D. Easy for customers to enter the market
Answer: C. Easy for competitors to enter the market
29. If it is easy for competitors to enter the market, the threat of new entrants is considered:
A. High
B. Low
C. More
D. Less
Answer: A. High
30. An industry is less attractive for suppliers when the rivalry among existing competitors is:
A. High
B. Low
C. More
D. Less
Answer: A. High
31. Unique value auction is mainly applies to?
A. New products
B. Second-hand products
C. Engineering products
D. None of the above
Answer: B. Second-hand products
32. Paisapay is facilitated in
A. ebay.co.in
B. amazon.com
C. flipkart.com
D. None of the above
Answer: A. ebay.co.in
33. Which of the following is a useful security mechanism when considering business strategy and IT?
A. Encryption
B. Decryption
C. Firewall
D. All the above
Answer: D. All the above
34. Which of the following is not related to security mechanism
A. Encryption
B. Decryption
C. E-cash
D. All the above
Answer: C. E-cash
35. A product or service that customers have come to expect from an industry, which must be offered by new entrants if they wish to compete and survive, is known as a(n)?
A. Switching costs
B. Loyalty programs
C. Entry barriers
D. Affiliate programs
Answer: C. Entry barriers
36. Which of the following statements accurately reflect the impact of technology?
A. Technology has caused buyer power to increase
B. Technology has lessened the entry barriers for many industries
C. Technology has increased the threat of substitute products and services
D. All of the above
Answer: D. All of the above
37. A business cannot be all things to all people. Instead, a business must:
A. Identify target customers
B. Identify the value of products/services as perceived by customers
C. All of the above
D. None of the above
Answer: C. All of the above
38. How the transactions occur in e-commerce?
A. Using e-medias
B. Using computers only
C. Using mobile phones only
D. None of the above
Answer: A. Using e-medias
39. Which type of products is lesser purchased using ecommerce?
A. Automobiles
B. Books
C. Softwares
D. None
Answer: A. Automobiles
40. A business competing in a commodity like environment must focus on which of the following?
A. Price
B. Ease / speed of delivery
C. Ease of ordering
D. All of the above
Answer: D. All of the above
41. Which of the following refers to creating products tailored to individual customers?
A. Customization
B. Aggregation
C. Direct materials
D. Reverse auction
Answer: A. Customization
42. Materials used in the normal operation of a business but not related to primary business operations are called what?
A. Supplies
B. Direct materials
C. Indirect materials
D. Daily stuff
Answer: C. Indirect materials
43. Amazon.com is well-known for which e-commerce marketing technique?
A. Banner ads
B. Pop-up ads
C. Affiliate programs
D. Viral marketing
Answer: C. Affiliate programs
44. What is the name given to an interactive business providing a centralized market where many buyers and suppliers can come together for e-commerce or commerce-related activities?
A. Direct marketplace
B. B2B
C. B2C
D. Electronic marketplace
Answer: D. Electronic marketplace
45. Which form of e-marketplace brings together buyers and sellers from multiple industries, often for MRO materials?
A. Horizontal
B. Vertical
C. Integrated
D. Inclined
Answer: A. Horizontal
46. Which form of e-marketplace brings together buyers and sellers from the same industry?
A. Horizontal
B. Vertical
C. Integrated
D. Inclined
Answer: B. Vertical
47. Which type of add appears on a web page?
A. Pop-under ad
B. Pop-up ad
C. Banner ad
D. Discount ad
Answer: C. Banner ad
48. What type of ad appears on top of a web page?
A. Pop-under ad
B. Pop-up ad
C. Banner ad
D. Discount ad
Answer: B. Pop-up ad
49. What type of ad appears under a web page?
A. Pop-under ad
B. Pop-up ad
C. Banner ad
D. Discount ad
Answer: A. Pop-under ad
50. Which, if any, of the following types of ads are people most willing to tolerate?
A. Pop-under ad
B. Pop-up ad
C. Banner ad
D. None of the above
Answer: D. None of the above
