1. What sends work assignments through an e-mail system?
A. Database-based enterprise information portal
B. Messaging-based enterprise information portal
C. Database-based workflow system
D. Messaging-based workflow system
Answer: D. Messaging-based workflow system
2. Which will not harm computer resources
A. Firewall
B. Virus
C. Trojan horse
D. None of the above
Answer: A. Firewall
3. Which is not a function of ERP?
A. Warehousing
B. Sales
C. Scheduling
D. None of the above
Answer: D. None of the above
4. Which is a function of ERP?
A. Warehousing
B. Sales
C. Scheduling
D. All of the above
Answer: D. All of the above
5. Which of the following is the primary characteristic of an intranet?
A. People outside the organization can access it
B. People inside the organization can’t access it
C. People outside the organization can’t access it
D. None of the above
Answer: C. People outside the organization can’t access it
6. Which concept suggests that different applications and computer systems should be able to communicate with one another?
A. Integration
B. Web services
C. Scalability
D. Interoperability
Answer: D. Interoperability
7. Which process can prevent data from lose due to computer problems or human errors?
A. Backup
B. Recovery
C. Benchmarking
D. Data cleansing
Answer: A. Backup
8. Which process is used to reinstall data from a copy when the original data has been lost?
A. Backup
B. Recovery
C. Benchmarking
D. Data cleansing
Answer: B. Recovery
9. What describes a process of continuously measuring results and comparing those results to optimal performance so that actual performance may be improved?
A. Performance
B. Capacity planning
C. Benchmarking
D. Data cleansing
Answer: C. Benchmarking
10. Who protects system from external threats?
A. Firewall
B. EDI
C. ERP
D. Script kiddies
Answer: A. firewall
11. Who breaks into other people’s computer systems and steals and destroys information?
A. Hackers
B. Softwares
C. Hacktivists
D. Script kiddies
Answer: A. Hackers
12. What is software that comes hidden in free downloadable software and tracks your online movements, mines the information stored on your computer, or uses your computer’s CPU and storage for some task you know nothing about?
A. Web log
B. Clickstream
C. Anonymous web browsing service
D. None of the above
Answer: D. None of the above
13. ERP stands for
A. Enterprise resolution planning
B. Enterprise reverse planning
C. Enterprise resource planning
D. None of the above
Answer: C. Enterprise resource planning
14. Which is not a component of ERP?
A. Legacy systems
B. Bolt on applications
C. Operational database
D. Cybersoft
Answer: D. Cybersoft
15. Which is not a function of ERP?
A. Human resource management
B. Financial
C. Warehousing
D. None of the above
Answer: D. None of the above
16. What is a type of virus that spreads itself, not just from file to file, but from computer to computer via e-mail and other Internet traffic?
A. Computer virus
B. Worm
C. Denial-of-service attack
D. None of the above
Answer: B. Worm
17. What floods a Web site with so many requests for service that it slows down or crashes?
A. Computer virus
B. Worm
C. Denial-of-service attack
D. None of the above
Answer: C. Denial-of-service attack
18. What harnesses far-flung computers together by way of the Internet or a virtual private network to share CPU power, databases, and database storage?
A. Computer virus
B. Worm
C. Denial-of-service attack
D. None of the above
Answer: D. None of the above
19. What consists of the identification of risks or threats, the implementation of security measures, and the monitoring of those measures for effectiveness?
A. Risk management
B. Risk assessment
C. Security
D. None of the above
Answer: A. Risk management
20. What is the process of evaluating IT assets, their importance to the organization, and their susceptibility to threats, to measure the risk exposure of these assets?
A. Risk management
B. Risk assessment
C. Security
D. None of the above
Answer: B. Risk assessment
21. What is the process of making a copy of the information stored on a computer?
A. Backup
B. Anti-virus
C. Firewall
D. Biometrics
Answer: A. Backup
22. Companies use………………………networks to automate employee related Corporateprocesses.
A. B2G
B. B2E
C. B2B
D. P2P
Answer: B. B2E
23. ……………….is an early form of E-commerce
A. SCM
B. EDI
C. Both of these
D. None of these
Answer: B. EDI
24. ………………..is concerned with the buying and selling information, products andservices over computer communication networks
A. Commerce
B. E-commerce
C. E-business
D. None of these
Answer: B. E-commerce
25. Which among the following product is suitable for E-Commerce ?
A. Books
B. Vegetables
C. All of these
D. None of these
Answer: A. Books
26. What defines all of the steps or business rules, from beginning to end, required for a process to run correctly?
A. Workflow
B. EIP
C. Workflow system
D. SLA
Answer: A. Workflow
27. What automates business processes?
A. Workflow
B. ASP
C. Workflow system
D. EIP
Answer: C. Workflow system
28. What determines the future IT infrastructure requirements for new equipment and additional network capacity?
A. Flexibility
B. Performance
C. Capacity planning
D. Benchmark
Answer: C. Capacity planning
29. What is a set of conditions used to measure how well a product or system functions?
A. Flexibility
B. Performance
C. Capacity planning
D. Benchmark
Answer: D. Benchmark
30. Which factor represents a system’s ability to change quickly?
A. Flexibility
B. Performance
C. Capacity planning
D. Benchmark
Answer: A. Flexibility
31. Which factor represents how well your system can adapt to increased demands?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
Answer: D. Scalability
32. Which factor ensures your IT systems are functioning correctly and providing accurate information?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
Answer: C. Reliability
33. Which factor determines who has the right to access different types of IT systems and information?
A. Availability
B. Accessibility
C. Reliability
D. Scalability
Answer: B. Accessibility
34. What is a separate and fully equipped facility where the company can move immediately after the disaster and resume business?
A. Disaster recovery plan
B. Hot site
C. Cold site
D. Disaster recovery cost curve
Answer: B. Hot site
35. What is a separate facility that does not have any computer equipment but is a place where the knowledge workers can move after the disaster?
A. Disaster recovery plan
B. Hot site
C. Cold site
D. Disaster recovery cost curve
Answer: C. Cold site
36. What is a detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood?
A. Disaster recovery plan
B. Hot site
C. Cold site
D. Disaster recovery cost curve
Answer: A. Disaster recovery plan
37. What is an intranet that is restricted to an organization and certain outsiders, such as customers and suppliers?
A. Client/server network
B. Intranet
C. Extranet
D. Thin client
Answer: C. Extranet
38. What is an internal organizational Internet that is guarded against outside access by a special security feature called a firewall (which can be software, hardware, or a combination of the two)?
A. Client/server network
B. Intranet
C. Extranet
D. Thin client
Answer: B. Intranet
39. What is a model of a proposed product, service, or system?
A. Prototyping
B. Prototype
C. Proof-of-concept prototype
D. Selling prototype
Answer: B. Prototype
40. The practice of forging a return address on an e-mail so that the recipient is fooled into revealing private information is termed?
A. Hacking
B. Cracking
C. Dumpster diving
D. Spoofing
Answer: D. Spoofing
41. When a transaction is processed online, how can the merchant verify the customer’s identity?
A. Use secure sockets layers
B. Use secure electronic transactions
C. Use electronic data interchange
D. Use financial electronic data interchange
Answer: B. Use secure electronic transactions
42. Secure Sockets Layers does which of the following?
A. Creates a secure, private connection to a web server
B. Encrypts information
C. Sends information over the internet
D. All of the above
Answer: D. All of the above
43. Public key encryption uses multiple keys. One key is used to encrypt data, while another is used to decrypt data. The key used to encrypt data is called the _____ key, while the key used to decrypt data is called the _____ key.
A. encryption, decryption
B. private, public
C. encryption, public
D. public, private
Answer: D. public, private
44. Which of the following is used in B2B to pay for purchases?
A. E-commerce
B. Financial electronic data interchange
C. Electronic data exchange
D. Electronic checks
Answer: B. Financial electronic data interchange
45. What is the name for direct computer-to-computer transfer of transaction information contained in standard business documents?
A. Internet commerce
B. E-commerce
C. Transaction information transfer
D. Electronic data interchange
Answer: D. Electronic data interchange
46. A combination of software and information designed to provide security and information for payment is called a what?
A. Digital wallet
B. Pop up ad
C. Shopping cart
D. Encryption
Answer: A. Digital wallet
47. Which of the following permits the transmission of a bill, along with payment of that bill, to be conducted over the Internet?
A. Financial cybermediary
B. Electronic check
C. Electronic bill presentment and payment
D. All of the above
Answer: C. Electronic bill presentment and payment
48. If you need to transfer money to another person via the internet, which of the following methods could you use?
A. Financial cybermediary
B. Electronic check
C. Electronic bill presentment and payment
D. All of the above
Answer: D. All of the above
49. Which of the following is a method of transferring money from one person’s account to another?
A. Electronic check
B. Credit card
C. E-transfer
D. None of the above
Answer: A. Electronic check
50. Which of the following is an Internet-based company that makes it easy for one person to pay another over the Internet?
A. Electronic check
B. Electronic bill presentment and payment
C. Conversion rates
D. Financial cybermediary
Answer: D. Financial cybermediary
